Refund policy

Return/Refund Policy for FireHaus Supplements:

Our return policy is designed to provide you with confidence in your purchase, ensuring you have a positive experience with us.

 If you would like to start a return or exchange, please contact customer service at customerservice@firehaussupplements.com for authorization. If a refund is due, we will refund your payment method for the appropriate amount for the returned items. Refunds will only be issued after all items are returned to us.

Returns and exchanges that are sent to FireHaus Supplements without prior authorization will not be accepted.

All returns and exchanges are accepted within 30 days of ordering the item. Please note that the buyer is responsible for return shipping costs when returning or exchanging items.

 

Satisfaction Guarantee:

At FireHaus Supplements, we stand behind the quality of our products and believe that every customer deserves satisfaction. If for any reason you are not happy with your order, please contact customer service at customerservice@firehaussupplements.com so we can help resolve any issues.

 

Order Accuracy Guarantee: 

We take great care to ensure that your order is accurately prepared. To back this up, we meticulously photograph each order prior to shipping, so you can trust that what you receive is what you ordered. However, if we make a mistake—whether it's the wrong product, incorrect quantity, or damaged items—rest assured, we will rectify our errors promptly and at no additional cost to you. Please contact customer service at customerservice@firehaussupplements.com within 3 days of receiving your shipment if an error has occurred.